Privacy Policy for Aatix Ai Automation

Last Updated: 04/12/2025

Welcome to Aatix Ai Automation. We are committed to protecting your personal information and ensuring your privacy is respected. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.aatixaiautomation.co.uk and our services.

1. Information We Collect

Information You Provide

We may collect personal information when you:

• Complete contact forms

• Request consultations or quotes

• Interact with our chatbots or AI tools

• Subscribe to newsletters

• Engage with our services

This may include:

• Name

• Email address

• Phone number

• Business details

• Any information you enter into forms or messages

Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address

• Browser and device details

• Pages visited

• Time spent on the site

• Cookies and tracking data

AI Tools & Automation Interactions

If you use our AI-based services or chat features, we may collect the text or information you submit to provide responses and improve service quality. Please avoid entering sensitive information unless specifically required.

2. How We Use Your Information

We may use your information to:

• Provide and improve our AI automation services

• Respond to enquiries and support requests

• Schedule consultations or demos

• Personalise your website experience

• Send newsletters or updates (only with your consent)

• Improve website performance and analytics

• Maintain security and prevent misuse

We do not sell your personal data.

3. Legal Basis for Processing (UK & EU GDPR)

We process personal data under the following bases:

• Consent – when you voluntarily submit information

• Legitimate Interest – improving our services and marketing to interested users

• Contractual Necessity – providing services you request

• Legal Obligation – where required by law

4. Cookies & Tracking

Our website uses cookies for:

• Functionality

• Analytics

• Security

• Saving preferences

You can manage or disable cookies via your browser settings or the cookie banner on our site.

5. Third-Party Service Providers

We may share data with trusted third parties that help us operate our business, including:

• Wix (hosting, analytics, security)

• CRM tools (Airtable, HubSpot, GoHighLevel)

• Automation platforms (such as n8n)

• Email marketing providers

• Analytics tools (e.g., Google Analytics)

These providers only access data as needed and must keep it secure and confidential.

6. Data Security

We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss. Our website is hosted on secure, GDPR-compliant servers.

7. Data Retention

We keep your information only for as long as necessary to:

• Provide services

• Comply with legal requirements

• Improve our operations

You may request deletion at any time.

8. Your Rights (UK & EU GDPR)

You have the right to:

• Access your personal information

• Request corrections

• Request deletion

• Withdraw consent

• Object to processing

• Request data portability

To exercise these rights, contact us using the details below.

9. Contact Us

If you have questions or requests about this Privacy Policy, contact:

Aatix Ai Automation
Email: info@aatixaiautomation.co.uk
Support: support@aatixaiautomation.co.uk
Website: www.aatixaiautomation.co.uk

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.